The Simplest Solution To Customer Satisfaction

?Thank you for calling XYZ Company. Your call is important to us but not important enough for us to answer it. Please hold for eternity or leave a message and a representative will contact you as soon as it is convenient for us.?
If you?ve ever used the telephone to contact a business you can relate to the frustration that can result from voice mail or automated answering services. Undoubtedly, when they first became ?the way to do business? it was extremely annoying; however, times are changing, folks are automating and imprudent business practices such as this are gaining acceptance (or at least tolerance).
Of course the ole? time principles of customer services ? such as answering the phone before the third ring, avoiding putting a customer on hold if at a View the rest of this article