Virtual Call Centers & Offices

The Internet has brought with it virtual work platforms. It is now possible to have among other things, virtual call centers and offices. A virtual call center has geographically dispersed employees working for the same organization. Sometimes they may be in groups in smaller centers and many employees even work from home. Virtual office employees also mostly work from their homes or smaller offices situated near their homes. This kind of arrangement offers them flexibility and saves them the time they would have otherwise spent for commutation. It has also been seen that employee retention rates in such companies is far more than that of the traditional workplace.



Many virtual call center firms offers medical management services such as home ca View the rest of this article