Most of us can easily list off 5 professional, and consequently unprofessional, business experiences we’ve had recently. Our interaction with these businesses may have been in the form of an email, a retail shopping experience, or a telephone conversation. In several cases, the deciding factor between a professional and an unprofessional experience may have been something so small, so simple, yet so significant.
Running a home-based business often means wearing the hat of everyone from order taker to customer service specialist. A stickler for a ‘professional’ image, I believe it is essential I constantly make myself aware of how clients, contractors and the public are viewing my business practices. As the sole owner of my Virtual Assistant busin View the rest of this article
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